Your details

We'll get you connected on a date to suit you.

Back

Installation address

Choose your start date

Choose an ideal start date and we’ll aim to get you ‘Live When You Arrive’. Depending on current state of connection, it may take five to ten working days from place of order

Your bank details

The Direct Debit Guarantee

This Guarantee is offered by all banks and building societies that accept instructions to pay Direct Debits.

If there are any changes to the amount, date or frequency of your Direct Debit Global 4 Communications Ltd will notify you at least three working days in advance of your account being debited or as otherwise agreed. If you request Global 4 Communications Ltd to collect a payment, confirmation of the amount and date will be given to you at the time of the request.

If an error is made in the payment of your Direct Debit, by Global 4 Communications Ltd or your bank or building society, you are entitled to a full and immediate refund of the amount paid from your bank or building society. If you receive a refund you are not entitled to, you must pay it back when Global 4 Communications Ltd asks you to.

You can cancel a Direct Debit at any time by simply contacting your bank or building society. Written confirmation may be required. Please also notify us.