FAQ

Do you provide Broadband in my area?

Please click here to find out if we provide cover at your address

How much does it cost?

The no contract broadband starts from £6.50 a week

Do you perform a credit check?

There are no credit checks on our broadband packages, no matter what your credit score, even if you are bankrupt, we provide you will broadband.

What is the broadband speed?

This can vary but ranges from 14-18Mb for our basic packages and up to 330Mb for our ultrafast broadband

What is the contract term?

There is no contract for broadband with our basic packages

Do you need a landline?

You do need a landline to have Broadband.  We can provide you with a landline and call plan, however this is not required to be part of your package.  You can use your existing landline through another telecoms supplier

Can I cancel the Broadband?

Yes, how long you want your no contract broadband is up to you, it can be cancelled at any time for no charge.

Will you provide a wireless router?

When you order your broadband package, just let us know that you need a wireless router

Is there are helpline?

Yes we have a 24 hour helpline to our broadband customers and have 4.8 reviews on Trust Pilot

When can the service start?

It normally takes around 2 weeks, it varies depending on if we need to send an engineer to your property

How much does it cost?

Our broadband packages start from only £6.50 a week

Can you provide broadband for tenants?

Yes we can.  As we provide no contract broadband, no matter how long or short you’re a renting a property we can help.

When does the cost of the broadband increase?

As ours is a no contract broadband, there are no end of contract prices increases as you would see from other suppliers.   Our packages come with no hidden fees or chargers.

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