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Stay connected with family and friends through broadband for pensioners. Video calls with loved ones? Managing your finances from home? Entertainment online? Getting connected puts you in control.

If you’ve never used the internet before, there’s no need to worry. We make it simple with small steps that work for you. You don’t need to be a computer expert to get started. 

Finding the best broadband for pensioners is easier than you think, with affordable options available right now.

Why should you get connected?

Stay in touch with loved ones. Video calls, messages, and social media keep you connected, no matter the distance. BT broadband for pensioners and other providers offer special deals designed just for your needs.

We want you to understand the basics, choose the right connection, and get the most from what the internet offers. Are you looking for cheap broadband for pensioners? 

We’ve got you covered.

What you can do online every day

With reliable broadband for pensioners, you get access to activities that make life easier. Stay in touch with loved ones, manage your finances – all from your home.

Send and receive emails

Email lets you send messages to anyone, anywhere in the world. You’ll need an email account with a provider such as Gmail, Outlook or Yahoo. Once you’re set up:

• Send messages to friends and family instantly
• Get important updates from organisations
• Share photos and documents with others

Email is free and essential for most online services. Most internet providers give you an email account when you sign up. However, we suggest picking an independent email service. It offers you more options if you change your internet provider later.

Make video calls with family and friends

Video calls bring conversations to life, you see the person you’re talking to. Research shows older people who use video calling have a lower risk of developing depression. Popular options are:

• WhatsApp video calls connect up to eight people at once. 
• Zoom supports calls with up to 100 people without cost. 
• FaceTime (Apple devices), and Facebook Messenger also offer simple video calling.

Watch TV, listen to music, and play games

Entertainment gets much better with cheap broadband for pensioners. Watch TV programmes on BBC iPlayer, ITVX, Channel 4, and Channel 5 websites. You need a TV licence for BBC iPlayer. For other services, you only need one when watching live programmes.

Netflix offers movies and TV shows for a monthly fee. Spotify gives you access to millions of songs. Games? Try classic card games like Uno or word games like Words with Friends.

Shop online and manage your money

Online shopping brings convenience for groceries, clothing – everything. Most major supermarkets and high street shops have online stores with home delivery.

Online banking lets you monitor your finances anytime. Check balances, transfer money between accounts, pay bills – all through your bank’s website or app. This helps you manage your money better. This is especially useful if you have trouble mobility issues

Get your broadband setup sorted

Setting up broadband at home doesn’t have to be complicated. We’ll help you get connected smoothly and start your online journey the right way.

Pick the device that works for you

What suits your needs best?

Different devices offer different benefits:

• Computers (desktops or laptops) – larger screens and full keyboards, perfect for typing and clear viewing
• Tablets – touchscreen simplicity with good screen size
• Smartphones – take them anywhere but smaller screens

Think about your eyesight and what feels comfortable in your hands. Many devices have features to help users. These include larger text, voice commands, and options to change screen colours. You can set these up to make them easier to use.

Take your time learning – there’s no rush when you’re getting started.

Your router explained simply

A router is a small box that brings the internet into your home. When you choose your Internet Service Provider, they give you a router. Here’s how it works:

1. The router gets data from your broadband connection
2. It turns this data into wireless signals
3. Sends these signals around your home

Get the best from your router:

Place it in the centre of your home, away from thick walls and metal objects. This gives you a stronger wireless signal throughout your living space. Most broadband for pensioners packages include router setup as part of their service.

Connect to Wi-Fi in 3 simple steps

Apple devices: Settings → Wi-Fi → turn on Wi-Fi → select your network → enter password → tap Connect

Android devices: Settings → Network & internet → turn on Wi-Fi → select your network → enter password → tap Connect

Windows computers: Click network icon → select your network → click Connect → enter password → wait for connection

Your network name and password are usually on a sticker on your router. Keep this somewhere safe for future reference.

Find the right broadband package for you

If you are living on a fixed income, finding affordable broadband options doesn’t have to break the bank. We will help you balance cost, speed, and features to match what you need.

What to look for in cheaper broadband for pensioners

Speed requirements

• Basic browsing and emails: 20Mbps is enough
• Occasional streaming: around 40Mbps works well
• Regular streaming and video calls: 67Mbps or higher

Contract flexibility Some providers have contracts that last 30 days instead of longer ones. There is no need to get tied into deals that last longer than you want.

Customer support Having reliable help is important, especially when you are setting up your connection.

Broadband and phone deals for pensioners that work

Bundled packages often give better value than separate services. Most broadband packages include a landline – perfect if you still enjoy phone conversations.

Special deals for Pension Credit recipients Social tariffs start from just £12.50 monthly. These low-cost choices provide enough speed for daily online tasks.

Compare your options

BT Home Essentials for Pension Credit (Guarantee Credit) recipients. 12-month contract with no early exit fees.

Virgin Media Packages from £12.50 monthly with 15Mbps speeds on 30-day rolling contracts. Essential Broadband Plus offers 54Mbps for £20 monthly.

TalkTalk Affordable packages nationwide, covering 99% of the UK through Openreach. Free calls included with options to add weekend calls.

Are you ready to compare prices?

We help you find the best deals for your needs and budget.

Keep your broadband connection safe and secure

Security matters when you use broadband for pensioners. Online scams target older adults more than ever. Knowing how to protect yourself keeps you safe online.

Don’t fall for email scams

Scammers send emails to trick you into sharing personal information. Watch out for messages with:

• Spelling mistakes or bad grammar
• Requests for personal details or bank information
• Threats about closing your account that need “immediate action”

Never click links in suspicious emails. Delete them straight away.

Email claims to be from your bank? Contact your bank directly using their official phone number. Don’t use any number provided in the email.

Shop and bank safely online

You may find you would like to shop or bank online. Check you’re on a secure website first:

• Web address starts with “https” (the ‘s’ means secure)
• Padlock symbol shows in the address bar
• Security certificate matches the correct address

Use PayPal or a credit card for purchases above £100 for extra protection.

Get the best signal at home

Keep your connection strong and reliable:

Place your router in the centre of your home, away from thick walls and metal objects. Keep it away from microwaves and cordless phones – they cause interference.

What do do if you have a weak signal

WIFI extenders or mesh networks boost coverage throughout your home.

We want you to stay online safely.

Ready to get connected?

Broadband for pensioners changes how you live your daily life. Video calls with grandchildren? Hoping to do some online shopping? Managing your money from home? All possible with the right connection.

Getting started might seem difficult. Most providers offer support designed just for new users. Many companies offer cheap internet plans for seniors, especially if you get Pension Credit.

Stay safe online

Check website security before sharing personal details. Delete suspicious emails immediately and don’t click on any links. Position your router centrally for the best signal.

The digital world has benefits that anyone can use, even without technical skills. Video calls, shopping from home, browsing news websites – broadband opens these possibilities with minimal effort.

Learning happens step by step. Ask questions when you need help. Soon you’ll wonder how you managed without internet access.

Your online journey starts now

Choose the right broadband package for your needs and budget. We want you to get connected on your terms.